Are you a contractor?
No. We are a matching page only—the actual work is done by an independent provider we connect you with.
Do you guarantee a provider?
No. Who is available, and how fast they respond, is outside our control.
Can a photo provide a final diagnosis?
Not usually. A photo of a leaking evaporator coil is useful, but what is going on behind a finished basement wall generally needs someone on site.
Should I obtain multiple proposals?
If it is not an emergency, comparing two or three written scopes is the fastest way to spot where diagnoses or exclusions genuinely disagree.
Who verifies licenses and insurance?
That falls to the homeowner—check credentials, insurance, and permit plans before signing anything.